Last Updated: August 21, 2026

At Shree Vine, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, create an account, or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us when you:

Create an account
Place an order
Subscribe to our newsletter
Contact our customer support
Request information about our products
Participate in promotions or offers
Submit a review or feedback

This information may include:

Full name
Email address
Phone number
Billing and shipping address
Order and purchase details
Account information
Communication preferences
Information you provide when contacting us

Payment Information

When you make a purchase, your payment may be processed through a secure third-party payment provider. We do not normally store your complete debit-card, credit-card, or banking credentials on our servers.

Payment information is handled according to the privacy policies and security practices of the applicable payment provider.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Time spent on our website
Referring website
General website usage information

We use this information to understand how visitors use our website and to improve our products, website experience, performance, and security.

3. Cookies and Similar Technologies

Shree Vine may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Keep items in your shopping cart
Remember your preferences
Maintain your account session
Understand website traffic
Improve website functionality
Provide relevant offers and communications

You can adjust your browser settings to refuse or delete cookies. However, some website features may not work correctly if certain cookies are disabled.

4. How We Use Your Information

We may use your personal information to:

Process and deliver your orders
Provide customer support
Manage your account
Send order confirmations and updates
Process payments and refunds
Provide shipping information
Improve our products and services
Improve website functionality
Prevent fraud and unauthorized activity
Maintain website security
Respond to questions and requests
Send promotional communications where permitted
Personalize your shopping experience
Comply with applicable laws and legal requirements

We only use your information for legitimate business purposes and in accordance with applicable privacy laws.

5. Marketing Communications

If you choose to subscribe to our newsletter or promotional communications, we may send you information about:

New poster collections
Bookmark collections
Diaries and notebooks
New stationery products
Special offers
Seasonal collections
Discounts
Brand updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to complete your purchase.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting providers
Website analytics services
Customer support services
Email and communication providers
Fraud prevention and security services
Professional or legal advisors when necessary

These service providers are expected to use your information only for the purposes necessary to provide their services.

7. Order and Delivery Information

When you place an order with Shree Vine, we may share the information necessary to fulfill your order with our delivery and logistics partners.

This may include:

Customer name
Delivery address
Phone number
Order details

This information is used to deliver your products and provide shipping-related updates.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Account Information

If you create a Shree Vine account, you are responsible for maintaining the confidentiality of your account credentials.

Please notify us if you believe that your account has been accessed without your permission.

We may retain certain account and transaction information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with legal requirements.

10. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

For this reason, while we work to protect your information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

We may retain information for longer periods when necessary to:

Complete transactions
Maintain accounting and business records
Resolve disputes
Prevent fraud
Meet legal obligations
Enforce our agreements

When information is no longer required, we may securely delete or anonymize it.

12. Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

Access — request information about the personal data we hold about you.
Correction — request correction of inaccurate information.
Deletion — request deletion of certain personal information.
Withdrawal of consent — withdraw consent where processing is based on consent.
Marketing preferences — opt out of promotional communications.
Information about processing — request information about how your personal information is used.

Some requests may be subject to applicable legal or business requirements.

To exercise a privacy right, contact us using the details provided below.

14. International Data Transfers

Some of our service providers may process information in countries other than the country where you live.

When information is transferred internationally, we take reasonable steps to ensure that appropriate safeguards are used where required by applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

Changes to our services
Changes to our website
Changes in technology
Changes in legal requirements
Changes in our business practices

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how Shree Vine handles your personal information, please contact us.

Shree Vine
Email: [your email address]

We will make reasonable efforts to respond to privacy-related requests in a timely manner.

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