At shreevine, we value the trust you place in us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.
1. Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, as you browse the store, we collect information about the individual posters or stationery items you view.
Order Information: When you make a purchase, we collect:
- Identity Data: Name and Surname.
- Contact Data: Email address and phone number.
- Shipping Data: Delivery address.
- Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
2. How We Use Your Information
We use the Order Information generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you.
- Screen our orders for potential risk or fraud.
- Provide you with information or advertising relating to our products (if you have opted-in).
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:
- Payment Gateways: To process your transactions securely (e.g., Razorpay, Stripe, or PayPal).
- Courier Partners: To deliver your posters and stationery to your doorstep.
- Analytics: We use Google Analytics to help us understand how our customers use the site.
4. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
5. Data Retention
When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [info@shreevine.com].
